All essential outlets and stores around the world need to keep operating throughout the global pandemic. Reducing the risk of infection both in stores and in queues outside stores by using social distancing is a major priority. Virtual queuing allows essential outlets and stores to control the number of people within the store and outside the stores reducing the number of physical people waiting in line.

As we keep on witnessing wave after wave hitting most of the countries. We know that the country’s medical regulator has approved the implementation of COVID-19 vaccine while restrictions are continuously being implemented. Service providers still need to remain cautious when reopening their Essential outlets or stores as well as delivering their services, because our fight with COVID-19 is not over yet.

With virtual queue management system, your customers can wait in a virtual waiting line, in which they do not have to be present and physically wait to get a service.

You can also avoid congestion, which will keep close interactions to a minimum or do some other important business whilst waiting for your turn.

Knowing how crucial it is to start incorporating this system into your business, Ant Queue Team is always ready to help businesses to streamline their business operations.

Avoid physical queues: There’s no need to queue outside the store. Virtual queueing allows customers to wait in the comfort of their car or other safe location.

No waiting times:Book a time to shop in advance and arrive at a scheduled time to avoid waiting in line.

No need to enter the store: Easily offer curbside pickup of orders and notify your employees when the customer has arrived for pickup.

Analytics dashboard: Understand how the store is functioning and provide proof of compliance with social distancing measures or restrictions set by governments.

Quick deployment: Cloud-based solution with no hardware requirement in the store allows you to be up and running quickly.

Future proof: Expandable once this crisis has passed, the virtual queuing system is Enterprise ready and build. It can integrate with digital signage, touchscreens, ticket printers with a powerful mobile application.

Manage customer flows: Limit the number of people in the store at any point in time.

Avoid physical queues: Waiting in line can cause viral infections. Through responsive virtual queueing, use messaging and notifications to tell customers when it’s their turn to approach the entrance.

Protect: Use any personal device to manage the queue without any need to touch a shared device or customer tickets.

Inform: Every team member in the store can see an overview of the current footfall. Virtual queuing solutions enable team members inside the store and outside to manage the queue in sync.

Optimize: Set the capacity for a targeted store. Make announcements to customers waiting in the virtual queue and keep them informed and happy. Scale the system.